Customer Support Center

Our Customer Support Center is your first point of contact for all technology issues or questions regarding Datameer. Our goal is to provide the highest level of customer service by making available self-service access to accurate technical information and training, as well as enhancing the flow of information between technical staff members and you, our valued users.

Help Yourself

• We ask you to explore these useful resources before submitting a ticket or contacting support via email. 
• We have a great video tour to show you the basics of how Datameer works.

Available Downloads

• Datameer Prerequisites
• Customer Support Center How-Tos
• Install Documentation
• Latest Version of DAS

Knowledge Base

• Frequently Asked Questions is a useful resource to read answers to typical DAS questions.
• Known Issues Find out what problems or bugs we are working on.
• Troubleshooting Check out how to resolve common problems.
• Support Updates. The support team will post frequent updates to let you know what's going on.
• Question Answered?  If not, please submit a Support Request and our Customer Support Center Team will be delighted to serve you.