Alan
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Articles
Recent activity by Alan-
Conductor Hangs While Starting on "Initializing Spring Root WebApplicationContext".
Problem The Datameer conductor encountered a crash, and then can not restart. The final message in stderrout.log file indicates the Web Application Context is failing to finish initializing: 2017...
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Spark and Tez Fail to Execute Jobs on Ambari Hortonworks Data Platform 2.5
Problem When Datameer is configured with an auto cluster configuration, jobs fail to run on the Spark and Tez execution frameworks. However, jobs executed on MapReduce complete successfully. When D...
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How to Implement Debug Logging for sFTP Imports and Exports
Goal Troubleshoot problematic Import Jobs and Export Jobs using an sFTP connection by implementing additional logging to debug and to determine what is preventing a successful job run. Learn First...
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Datameer Maintenance Policy and Schedule
Datameer EOM Policy Datameer X version 10.x.x and below Major releases are maintained for two (2) years minimum after the GA of that release or six (6) months after the GA date of the following ...
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Datameer Maintenance and Support Policy
This Maintenance and Support Policy (“Policy”) describes the current practices of Datameer with regard to its provision of technical support and maintenance services to entities that have entered i...
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Business Impact Descriptions and Examples
Business Impact Descriptions Severe: Datameer is entirely unusable for all users. The situation completely halts your business operations and no workaround exists.High: Datameer functions partially...
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Datameer Support Holiday Schedule
This document outlines the Datameer Support Holiday schedule. Datameer Support holidays are observed regionally and indicate limited support coverage for business hours on the given day. Service le...