Joel Stewart

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3. Cannot parse a date in another time zone

Hi Nikhil, this is occurring due to Daylight Saving Time. Specifically, in the customer's default timezone of Africa/Cairo, this instant corresponds to the moment when clocks were shifted forward b...

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• Joel Stewart
• December 12, 2016 17:57
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3. Datameer 6 Plugins Won't Install

Could you share the exact log messages from the conductor log?  Also, it sounds like this is a custom plugin. What version of the SDK was this plugin compiled with? What version of Datameer is it t...

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• Joel Stewart
• December 12, 2016 17:46
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3. Datameer 6 Plugins Won't Install

[Moved to a new thread on your behalf Alvaro] Which plugin are you attempting to install? I can try to reproduce this in a similar environment. 

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• Joel Stewart
• December 10, 2016 21:54
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3. Datameer stuck on loading screen the shuts down

You're quite welcome, I'm glad to hear that it is running successfully now!

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• Joel Stewart
• December 09, 2016 22:23
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3. Datameer stuck on loading screen the shuts down

Thanks Alvaro, it appears that the original error has been resolved and we have encountered a new one:  WARN [2016-12-09 15:40:14.966] [main] (AbstractApplicationContext.java:487) - Exception encou...

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• Joel Stewart
• December 09, 2016 22:10
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3. Datameer stuck on loading screen the shuts down

Thanks for implementing the /etc/hosts file change. Could you share the latest updates in the conductor.log from the 6.1 version?  Is the 5.11 reference that you've made on this same system? If so,...

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• Joel Stewart
• December 09, 2016 21:53
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2. Datameer Apps
3. Datameer stuck on loading screen the shuts down

Thanks for sharing the conductor.log file contents. The initial error indicates that there is an issue with looking up the hostname of your new laptop: ERROR [2016-12-09 08:55:18.998] [main] (Cache...

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• Joel Stewart
• December 09, 2016 21:15
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3. Datameer stuck on loading screen the shuts down

Thanks for the update Alvaro. The logs could also be contained in this directory: /Users/<Username>/Library/Application Support/Datameer/<Version>/logs  Are there logs in that directory? If so, ple...

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• Joel Stewart
• December 09, 2016 17:10
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1. Community
2. Datameer Apps
3. Datameer stuck on loading screen the shuts down

Hi Alvaro, sorry to hear that the application is not loading successfully after installation.  It would be helpful to review the logs for this instance to see if we can get more details about what ...

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• Joel Stewart
• December 09, 2016 16:40
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3. Is it safe to delete contents in <datameer private folder>/joblogs in HDFS?

This content is maintained by the Datameer server itself. By default, job logs should be kept in the HDFS folder you shared for 28 days. After 28 days, they are marked for deletion and then Datamee...

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• Joel Stewart
• November 22, 2016 21:28
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