This document outlines the Datameer Support Holiday schedule.
Datameer Support holidays are observed regionally and indicate limited support coverage for business hours on the given day. Service level agreements with 24x7x365 support are not affected by holidays; only "business hours" service level agreements are affected by holidays. If you have any questions regarding your organization's support subscription, please reach out to your Account Executive.
Here are the business hours for each region that will be closed for a regional holiday:
| Region | Start Time | End Time | Timezone(s) |
| AMER | 0600 | 1800 | Pacific Time (GMT-8;GMT-7) |
| EMEA | 0900 | 1800 | Berlin Time (GMT-1;GMT-2) |
2024 Holiday Schedule
| Holiday Title | Date Observed | Region(s) Observed |
| New Years Day | January 1, 2024 | Worldwide |
| President's Day | February 19, 2024 | AMER |
| Spring Friday | March 29, 2024 | Worldwide |
| Easter Monday | April 1, 2024 | EMEA |
| Labor Day (EMEA) | May 1, 2024 | EMEA |
| Ascension | May 9, 2024 | EMEA |
| Whit Monday | May 20, 2024 | EMEA |
| Memorial Day | May 27, 2024 | AMER |
| US Independence Day | July 4, 2024 | AMER |
| Labor Day (US) | September 2, 2024 | AMER |
| Reunification Day | October 3, 2024 | EMEA |
| Day of Reformation | October 31, 2024 | EMEA |
| Thanksgiving (US) | November 28, 2024 | AMER |
| Day After Thanksgiving (US) | November 29, 2024 | AMER |
| Christmas Eve | December 24, 2024 | AMER |
| Christmas Day | December 25, 2024 | Worldwide |
| Day After Christmas | December 26, 2024 | EMEA |
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